The Three Gaps
Why service businesses systematically earn less than their revenue suggests — and the structural sequence that explains it.
The Problem It Solves
You know you're leaving money on the table. You can't tell anyone where. The answer isn't a reporting problem — it's a signal problem, a latency problem, and a decision problem, in that order.
The Visual
Framework visual will be rendered here.
SVG / interactive component coming soon.
How to Read It
Detailed walkthrough of each element in the visual — what it means and how the parts connect. Content coming soon.
How to Apply It
Step-by-step guidance for using this framework in your own firm. Content coming soon.
What Good Looks Like vs. What Bad Looks Like
Good
Detailed comparison coming soon.
Bad
Detailed comparison coming soon.
Related Frameworks
If this framework revealed a problem, the Margin Recovery Playbook tells you what to do about it.