9 questions. Takes about 2 minutes. Find out which gap — Signal, Latency, or Decision — is costing your firm the most.
1. How many of the economic signals in your service delivery do you actively monitor?
2. When a client engagement starts losing margin, how do you find out?
3. Can you identify your most and least profitable clients right now?
4. When a margin problem forms, how long until it appears in a report someone acts on?
5. How long does your monthly financial close take?
6. How connected are your delivery systems (PSA, timesheets) to your financial reporting?
7. When leadership reviews service performance, how confident are they in the data?
8. In the last 12 months, have you missed a commercial opportunity because the data arrived too late?
9. How quickly can your firm reprice or restructure an engagement in response to changing economics?
Answer all 9 questions to see your result.